At 3 a.m. on January 3rd I was awoken by a massive BOOM.
My body filled with adrenaline as I jumped out of bed. I ran to my front dining-room to find a massive tree had fallen into my house.
I was in shock…
So many thoughts were running through my head and I didn’t know what to do.
“How will I keep my family safe with this giant hole in my house?”
“How much is this going to cost?”
I felt helpless and honestly a bit violated…
This was my family home and now it felt like a ruin.
After calming down a little bit my wife and I sat down and decided we needed to hire a contractor ASAP to fix our home.
We ended up hiring the first company that we called because they said they could start the next day.
Little did I know this would lead to the biggest nightmare of my life.
We paid a $15,000 down payment to the contractor and they started work.
Everything started out fine the first few days…
But as the days turned into weeks my anxiety started to rise.
It all started when the contractor would just disappear for days at a time with no contact at all.
Everytime we tried to call we were put on voicemail.
Finally they just stopped showing up altogether…
We were left with a large portion of the damage still unfixed and a hole in our house.
On top of that the $15,000 down payment disappeared with the contractor.
What does this have to do with pools?
The reason I tell you this story is because I want you to know that I know how it feels to be ripped off. It hurts and causes us to lose sleep.
Relief Pool Builders is different.
We are licensed and insured but on top of that we have built a company culture of people that genuinely care.
We believe in putting people first.
That means clients, employees and vendors.
Because we know that when we take care of people they will take care of us.
We baked customer service into our whole building process as part of our people first values.
Who are we?
We are two best friends, building pools and making dreams come true!
Ben Landry is the Founder and CEO of Relief Pool Builders. Brunson Sayes is the Co-Owner and CTO.
Click here to get a free quote from us and see what everyone else is raving about.
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